Terms & Conditions
At Blinc Blonde, we pride ourselves on building strong and lasting relationships with our clients – after all, you are a part of the Blinc Blonde family.
To continue providing an exceptional client experience, all bookings adhere to the following terms and conditions. This booking policy is the fairest way to manage your commitment to appointments.
APPOINTMENTS AND CANCELLATIONS
Cancellations and no-shows have a significant impact on Blinc Blonde for both our clients and our team.
A $50 non-refundable deposit is required upon booking. This deposit will be credited to your account towards the payment of your services. We require more than 48 hours notice for cancellations or rescheduled appointments.
All no-shows or appointments cancelled with less than 48 hours’ notice will incur a $50 fee and forfeit the booking deposit. We ask for your cooperation in the implementation of these standards to ensure the ongoing stability of our business.
We send a booking reminder and confirmation text three days prior to your booking. Whilst our team will also endeavour to contact you to confirm your appointment, it is your responsibility to confirm or call us immediately to make changes to your booking, to avoid losing your deposit.
All quotes via email, phone, or other online communication are an estimate and may not be the final cost. If you require a more accurate cost, please ask your Stylist prior to commencing your service for a full quote. It is your responsibility to pay for your services as per the amount advised upon check out of your appointment.
All prices are inclusive of GST.
Disclaimer: Prices listed on our website are subject to change
In consideration of the safety of our clients and team, if you meet the isolation requirements as outlined by the WA Government, please do not attend our salon.
In line with WA Government advice, our team and clients are required to wear a mask throughout your appointment. Disposable masks are available if required.
Please continue to check-in upon entry via the SafeWA App or mandatory contact register at reception.
Please note, our cancellation policy above applies to all appointments that have been cancelled or rescheduled with less than 48 hours’ notice, or have resulted in a no-show. We thank you in advance for your cooperation and support of Blinc Blonde and keeping WA safe.
We take pride in the outcomes delivered to our clients, however on the unlikely occasion that you are dissatisfied with your hair following an appointment at Blinc Blonde, we allow a one week complimentary adjustment (redo) appointment. We encourage you to contact us at your earliest opportunity to secure a redo appointment.
After the one week grace period, all adjustments are at your own expense.
Blinc Blonde does not accept responsibility for change of mind services.
If you are unhappy with the results of a service, and are still dissatisfied following a redo, Blinc Blonde will use reasonable and fair judgment on any decision to refund you for a maximum of 50% of service costs. Services performed at Blinc Blonde will not carry any guarantee if the client is not using professional products as recommended.
Blinc Blonde will not refund for services performed elsewhere to rectify or change the outcome of services originally performed at our salon. We reserve the right to correct any issues in-house before a refund is offered, given there is the basis to do so at our discretion.
Please specify the Stylist you would like to request upon booking. Please note that our Director, Brendan Watson has limited bookings available.
CREDIT / DEBIT CARDS
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